I'm a researcher who's interested in how people interact with technology. In particular, I study how people ask questions in various socio-technical contexts, from speech interfaces to their online social networks. I use qualitative and quantitative methods with deep experience in both consumer and enterprise products.
Right now, I'm a research scientist/senior user experience research working at Spotify. Previously, I was a research scientist at Amazon working on the Alexa assistant. Before that, I was a research scientist at IBM Research.